Certified Immersive Telepresence VNOC Service Provider List

Polycom® Certified Video Network Operations Centers (VNOCs) give customers the confidence of knowing they will consistently receive the best possible immersive telepresence experience. Polycom helps to ensure this experience by requiring that these providers have the knowledge, ongoing training, commitment and support from Polycom to deliver exceptional service.

Hundreds of millions of people, Fortune 500 companies, and government institutions around the world trust their networks to Avaya's reliable and secure solutions.

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

Avaya Telepresence Solutions enable customers to communicate more efficiently and effectively by providing truly integrated hardware and services focused on the end-user experience. Our solutions provide the full range of support from room to desktop video conferencing and webcasting video, empowering businesses through real-time integrated communication to reduce costs, avoid travel, and increase user productivity and satisfaction.

In addition to being an integral component of an enterprise's unified communications strategy, Avaya Managed Telepresence Services are critical for ensuring customers realize the true-to-life experience; these services allow the participants to focus on the meeting, rather than on the technology. Avaya Telepresence Services delivered from our Video Network Operations Centers deliver proven value to our customers and case studies demonstrate an average 300 percent increase in customer internal video conferencing use and as much as a tenfold increase in external business-to-business use.

Contact Information

Company Address: 211 Mt. Airy Rd., Basking Ridge, NJ 07920
Phone: 1 866 GO-AVAYA (908-953-6000)
Name: Hugh McCullen
Web site: www.avaya.com

From video conferencing systems and high-projection screens, to easy-to-use panels that give you control at a single touch, AVI-SPL provides high-quality, customized technology solutions to enhance the communication and presentation capabilities of clients worldwide. AVI-SPL provides all aspects of the design, implementation and ongoing support of audio and video technology, leveraging the best of breed expertise to support customers around the globe. The company offers the most knowledgeable engineers and technical staff available with certifications in many disciplines from audio and video systems to network infrastructure. With 1400 employees and over 40 office locations including a global network of resources to handle projects around the world, AVI-SPL has the depth and expertise to tackle any size project. From classrooms to boardrooms, to healthcare facilities, governmental organizations and large-scale performance venues, AVI-SPL effectively integrates state-of-the-art solutions and world-class environments that help our customers easily and efficiently leverage audio and video to optimize their meeting experience.

Contact Information

Company Address: 6301 Benjamin Road, Ste 101, Tampa, FL 33634
Web site: www.avispl.com

BT Conferencing was established more than 20 years ago and is now a leading global provider of video, audio, and Web collaboration services. Year on year growth has seen the company out-perform the conferencing industry expectation and, with its extensive global portfolio, is now the number one conferencing provider in the UK and Europe with current reach in more than 170 countries.

BT Conferencing is based in the USA, EMEA, and Asia Pacific and specializes in the delivery of reliable, robust, and innovative conferencing solutions and industry- leading equipment. The company offers tailored conferencing solutions to customers worldwide, inclusive of a range such as SMEs, major global businesses, and government organizations. With businesses striving to gain market share, increase productivity, be more environmentally conscious, and improve the work-life balance of its employees, conferencing and collaboration services provide a cost-effective, results-driven solution.

Contact Information

Company Address: 11400 Westmoor Circle, Suite 225, Westminster CO 80021
Phone: 937-259-5834
Name: Chris Cheadle
Web site: www.btconferencing.com

Glowpoint provides cloud managed video services that make delivery of consistently high-quality videoconferencing and telepresence service as simple as the Internet, between any endpoint, network and business. Using an Open Video cloud architecture, Glowpoint enables organizations of all sizes to adopt business-class video easily, scale instantly and collaborate openly, yet securely across technology boundaries - to realize the full value of visual communications.

Contact Information

Company Address: 430 Mountain Avenue, Murray Hill, NJ 07974
Phone: 1 866 456 9764; International 973 855 3411
Name: Martin Monson
Web site: www.glowpoint.com

Iformata Communications, a privately held company, is the telepresence managed services and video network operations provider of choice for global enterprise firms, equipment manufacturers, and top-tier carriers and networks. With services which support video endpoints in at least 65 countries, Iformata ranks as one of the largest managed service providers in scope. Through international peering relationships with major providers, and by integrating points-of-presence (POPs) throughout North America, the UK, Europe, and Asia, Iformata’s Telepresence Exchange™ is the leading video B2B network connecting global Fortune 500 firms within a highly managed architecture. Its technicians provide seamless and interoperable performance across disparate equipment, carriers, networks, and geographic locations. The longest-serving provider of managed services and video network operations in the business, the founders of Iformata created the first immersive telepresence environments.

Contact Information

Company Address: 130 W. 2nd Street, Floor 11, Suite 1111, Dayton, OH 45402
Phone: 937-832-6947
Name: Brian Kinne
Web site: www.iformata.com

BCS Global Networks Limited is a leading worldwide provider of managed video conferencing, telepresence and visual collaboration services. BCS Global's innovative video conferencing and telepresence solutions enable real-time, interactive video collaboration allowing participants to connect seamlessly from their desktops, home offices, boardrooms or telepresence suites. BCS Global delivers reliable, secure and exceptional quality visual collaboration services resulting in enhanced productivity, improved collaboration, reduced costs and quick ROI. The company owns a fully deployed Global B2B Video Exchange, which enables users across the world to meet instantaneously regardless of their video system, network provider or type of connection.

Headquartered in the UK, with offices in New York, Toronto, and Hong Kong, BCS Global provides comprehensive managed video services and a 24x7 global live video and audio help-desk support to its customers across the globe in different industry verticals, and major telecom carriers and their customers globally.

Email us at na-info@bcsglobal.com for more information or visit us online at www.bcsglobal.com

Over the last two decades Easynet has firmly established itself as a provider of world-class, multilingual VNOC and management services for desktop, room and high-end telepresence deployments.

Combining the right mix of global reach along with local expertise, Easynet is renowned for providing a personalised customer experience wherever its customers are in the world.

Through its unique consultative approach, Easynet engages with its customers; firstly to fully understand their business requirements, and secondly to work collaboratively with them to deploy solutions that either enhance an existing infrastructure deployment, or that move core services to a resilient and scalable on-demand cloud based solution.

To further complement this innovative approach Easynet leverages its extensive network, hosting and communications portfolio to provide fully integrated solutions that are backed by industry leading service level agreements.

Every project that Easynet undertakes automatically comes with an unprecedented level of flexibility and choice not only around the solution design, but the commercial terms too. This approach guarantees that our Customers are confident they have not only picked the right provider to work with, but that these projects deliver tangible business benefits, complete with a rapid return on investment.

Contact Information

Company Address: Chancellor House, 5 Thomas More Square London, E1W 1YW, United Kingdom
Phone: +44 207 032 5200
Name: Gavin Dyer
Web site: www.easynet.com

Novasight is a French Service Provider delivering conferencing services for over 10 years worldwide (Telepresence, videoconference, audioconference, webconference). Services are produced based upon our own top level Videoconferencing infrastructures and public network accesses (IP and ISDN) and/or customer's facilities (VPN, VC infrastructures). Novasight Quality of Service commitments include multilingual user helpdesk (English, French, German, Spanish, Italian), 24h/7j availability, pro-active VC infrastructures and endpoints maintenance, and service quality monitoring tools for customers (web dashboard, monthly report, ...). Services' portfolio ranges from "self-services" up to "fully managed and hosted" Executive services.

Contact Information

Company Address: 2, rue François Briant de Laubrière, 29000 Quimper, France
Phone: +33298100800
Name: Philippe Decaesteke
Web site: www.novasight.fr

Headquartered in Camarillo, CA with offices nationwide and internationally in the United Kingdom, Providea Conferencing offers a full suite of Telepresence and HD video conferencing solutions, along with comprehensive system and network design consultation and world-class support. Founded in 1999, the Providea team boasts years of experience in videoconferencing, professional services, multi-media design/build, multi-point bridging, network configuration and the best practices for successful deployment and utilization of these technologies. Leading organizations within the financial, legal, technology, healthcare, entertainment, and education and government sectors rely on Providea Conferencing. Providea Conferencing, LLC, the Providea logo and other Providea marks are trademarks or registered trademarks of Providea Conferencing, LLC. For more information on Providea visit www.provideallc.com

SKC designs, builds and maintains Unified Communications solutions incorporating headsets, voice, videoconferencing, Telepresence, and audio/visual integration. SKC's technology solutions enable its clients to better collaborate, communicate and connect with their key stakeholders - any time and any place. We focus on ensuring you have the right communications technology to achieve your business goals now and in the future.

Beyond the technology, we will provide you with recommendations and know-how based on more than two decades of experience. We combine that expertise with the latest, industry-leading products and award-winning support to create a solution that will specifically address your business needs.

SKC is a Polycom Platinum Partner, Polycom Certified Services Provider (CSP), and Polycom Immersive Telepresence Certified Partner.