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Polycom Introduces Unified Communications Professional Services

New Polycom services further the Polycom Open Collaboration Network by helping customers integrate Polycom voice/video collaboration within UC environments

20 Apr 2010 : Polycom, Inc. (Nasdaq: PLCM), the global leader in telepresence, video, and voice communications solutions, today announced a portfolio of Unified Communications Professional Services delivered through Polycom Global Services, Polycom Open Collaboration Network partners, and certified Polycom partners designed to help customers successfully integrate Polycom voice and visual communications solutions into their unified communications (UC) environments.

The new services further the Polycom Open Collaboration Network strategy of providing open and interoperable collaboration solutions that give customers greater flexibility and investment protection for their UC environment.

By working with leaders in unified communications and networking, such as Avaya, BroadSoft, HP, IBM, Juniper, Microsoft and Siemens, Polycom is able to deliver its productivity-enhancing and cost-saving telepresence, video and voice collaboration products as an integrated part of core UC environments - making the technologies easily accessible as part of the everyday workflow within a comprehensive solution that can be provisioned and centrally managed.

''Unified communications is critical to the overall productivity and success of our customers,'' said Andrew Miller, executive vice president of global field operations, Polycom. ''Polycom UC Professional Services provide the proper planning and deployment to help our customers maximise the benefits and value of their investments and deliver an accelerated return.''

In response to customer demand, the first available service focuses on integration of Polycom solutions within Microsoft UC environments. Polycom has teamed with Microsoft to provide a unified collaboration solution that integrates presence-based real-time IM, voice, video and data collaboration. Microsoft Office Communications Server 2007 and Microsoft Office Communicator 2007 R2 provide IM and presence-enabled unified communications infrastructure.

Polycom extends this user experience with one of the broadest portfolio of integrated voice and visual communication products for Microsoft environments, including optimised network-based IP phones; personal, room and immersive telepresence solutions; unified conferencing infrastructure; an integrated scheduling solution for Microsoft Outlook, and recording, streaming and digital signage solutions.

''By building on the integrated feature set in Office Communications Server, our industry partners provide customers with improved ways to stay connected and work together,'' said Yancey Smith, director of product management for Office Communication Server at Microsoft. ''Polycom has expanded the collaboration capabilities offered in Communications Server 2007 R2 to help customers realise higher productivity for their businesses.''

The Polycom UC Professional Services portfolio includes several stages to meet specific customer needs and support internal IT resources, including Solution Planning & Design, Pilot Solution Deployment, and Full Solution Deployment services.

Industry analyst firm Gartner forecasts the market for video conferencing services will reach nearly $3.9B in 2013, with a CAGR of 23.8% from 2008 – 2013.1

About the Polycom Open Collaboration Network
Leading unified communications and networking providers have joined the Polycom Open Collaboration Network to provide open and interoperable collaboration solutions that give customers greater flexibility and investment protection for their unified communications environment. The Polycom Open Collaboration Network enables Polycom to deliver its productivity-enhancing and cost-saving telepresence, video and voice collaboration products as an integrated part of core unified communication environments, making the technologies easily accessible as part of the everyday workflow within a comprehensive solution that is easy to deploy and manage.

About Polycom
Polycom, Inc. (Nasdaq: PLCM) is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere. Visit www.polycom.asia for more information and follow us on Twitter @PolycomAlert.

© 2010 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom ''Triangles'' logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.

1 - Gartner, ''Video Conference Products and Services Market Forecast, Worldwide 2007 to 2013,'' Sept. 28, 2009.

Contacts

www.polycom.asia provides product specific information for telepresence, voice and video conferencing customers in the Asia Pacific region.

Polycom Asia Pacific Pte Ltd, 8 Shenton Way #11-01, Singapore 068811. Other regional offices.

Sales enquiries: +65 63899200, Tollfree: +IDD access 800-2-7659266

© Polycom, Inc. All rights reserved.